Our website address is: https://whiteharedistillery.co.uk
Effective Date: 01/03/20 White Hare Distillery (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with us.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you make a purchase. We also collect non-personal information like your IP address, browser type, and browsing behaviour on our website.
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Improve our website and customer experience
- Send marketing communications (if you opt-in)
- Comply with legal requirements
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with third-party service providers for order fulfilment, payment processing, and marketing, as well as when required by law.
4. Data Security
We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of data transmission is completely secure.
5. Your Rights
You can update, correct, or request deletion of your personal information by contacting us. You may also opt out of marketing emails at any time.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date.
For questions, contact us at hello@whiteharedistillery.co.uk.
Terms and Conditions
Welcome to White Hare Distillery. By using our website and purchasing our products, you agree to the following terms and conditions:
1. Age Requirement
You must be of legal drinking age in your country or state to purchase our products. By ordering from us, you confirm that you meet this requirement.
2. Orders and Payments
All orders are subject to availability. Prices are listed in GBP (£) and may change without notice. We accept major credit/debit cards and other specified payment methods. Orders are only processed once payment is confirmed.
3. Shipping and Delivery
We ship within the United Kingdom (Mainland). Shipping times vary and are estimated at checkout. White Hare Distillery is not responsible for delays caused by carriers or customs.
4. Returns and Refunds
Due to the nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 5 days for a resolution.
5. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages related to the use of our website or products.
6. Intellectual Property
All content on our website, including text, images, and branding, is owned by White Hare Distillery and may not be used without permission.
7. Offers and Discounts
We may provide promotional offers, discounts, and special deals from time to time. These offers are subject to specific terms and conditions, including expiration dates and usage limits. Discounts cannot be combined unless stated otherwise. White Hare Distillery reserves the right to modify or cancel offers at any time without prior notice.
8. Changes to These Terms
We may update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.
For enquiries, contact us at hello@whiteharedistillery.co.uk